Connecting Outlook
Connect your Outlook or Microsoft 365 account to send emails from CloudRent Pro using your corporate email address. This ensures professional communication with your branding and domain.
Why Connect Outlook
Corporate branding — Emails come from your company domain
Better deliverability — Established domains have better reputation
Compliance — Emails route through your organisation's mail system
Unified inbox — Sent items and replies in Outlook
Connecting Microsoft 365
Go to Settings → Integrations
Click "Connect Microsoft 365" (or Outlook)
Sign in to Microsoft
Review permissions
Click "Accept"
Return to CloudRent Pro
Your Microsoft account is now connected.
Account Types
Account Type |
Compatibility |
|---|---|
Microsoft 365 Business |
Fully supported |
Microsoft 365 Enterprise |
Fully supported (admin may need to approve) |
Outlook.com (personal) |
Supported with limitations |
Exchange Server (on-premise) |
May require additional configuration |
💡
Tip: Microsoft 365 Business or Enterprise accounts work best. Personal Outlook.com accounts may have lower sending limits.
Permissions Requested
CloudRent Pro requests permission to:
Send mail as you — To send quotes, invoices, contracts
Read your basic profile — To display your name and email
CloudRent Pro does NOT:
Read your emails or calendar
Access your OneDrive files
Store your password
Admin Consent (Business Accounts)
For Microsoft 365 business accounts, your admin may need to approve CloudRent Pro:
If You See "Admin Approval Required"
Contact your IT administrator
They go to Azure AD → Enterprise Applications
Find CloudRent Pro
Grant admin consent
Once approved, all users in your organisation can connect.
What Can Be Sent Via Outlook
Email Type |
Sent Via Outlook |
|---|---|
Quotes |
Yes |
Invoices |
Yes |
Contracts |
Yes |
Payment Reminders |
Yes |
Rental Confirmations |
Yes |
Testing the Connection
Create a test invoice
Send to yourself
Check it arrives from your Microsoft address
Verify it appears in your Outlook Sent Items
Disconnecting Outlook
To disconnect:
Go to Settings → Integrations
Find Microsoft 365
Click "Disconnect"
Confirm
You may also want to revoke access in your Microsoft account settings under "Apps and services".
Troubleshooting
Admin Approval Required
Your organisation requires admin consent. Contact your IT administrator.
Connection Fails
Clear browser cookies and retry
Disable ad blockers temporarily
Try a different browser
Ensure pop-ups aren't blocked
Token Expired
Microsoft tokens expire periodically
Disconnect and reconnect to refresh
Sending Errors
Check connection status in Settings
Verify your mailbox isn't full
Check Microsoft 365 service status
ℹ️
Note: Microsoft 365 has sending limits (typically 10,000 recipients per day). High-volume senders should consider dedicated email services.
Tips for Outlook Integration
📝 Use Business Email
Connect your work email, not a personal Outlook.com account.
💰 Coordinate with IT
Let your IT team know you're connecting CloudRent Pro. They can pre-approve it.
📂 Monitor Sent Items
Check your Outlook Sent folder to verify emails are going out.
🎯 Watch for Blocks
Some organisations block third-party sending. Work with IT to whitelist CloudRent Pro.