Stripe Payments
Stripe integration lets you accept card payments online. Customers can pay invoices instantly via payment links, improving cash flow and reducing collection efforts.
What Stripe Enables
Card payments — Visa, Mastercard, Amex
Payment links — One-click payment from invoice emails
Automatic reconciliation — Payments recorded in CloudRent Pro
Card pre-authorisation — Hold funds for bonds
Connecting Stripe
Go to Settings → Integrations
Click "Connect Stripe"
Sign in to Stripe (or create an account)
Authorise CloudRent Pro
Return to CloudRent Pro
Your Stripe account is now connected. You can start accepting payments immediately.
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Tip: If you don't have a Stripe account, you can create one during the connection process. You'll need to complete Stripe's verification requirements before funds can be withdrawn.
What Stripe Sees
When you connect, you authorise CloudRent Pro to:
Create payment links
Process charges
View payment status
Issue refunds
CloudRent Pro never sees or stores card numbers. All card handling happens securely through Stripe.
Generating Payment Links
Open an invoice
Click "Generate Payment Link"
Link is created and attached to the invoice
Send invoice — Link included in email
Customers click the link, enter card details on Stripe's secure page, and pay.
What Customers See
When customers click the payment link:
Stripe checkout page opens
Invoice summary displayed
Customer enters card details
Payment processes
Confirmation shown
The checkout page shows your company name and logo (configured in Stripe).
Payment Confirmation
After successful payment:
Invoice marked as Paid in CloudRent Pro
Payment recorded with Stripe reference
Customer receives email receipt from Stripe
You receive notification (if enabled)
Everything syncs automatically — no manual recording needed.
Stripe Fees
Stripe charges processing fees (as of 2026):
Card Type |
Fee |
|---|---|
Domestic cards |
1.75% + $0.30 |
International cards |
2.9% + $0.30 |
Fees are deducted from each payment. Your Stripe dashboard shows net amounts.
ℹ️
Note: Check Stripe's current pricing page for the latest fee structure. Rates may vary based on your Stripe account type and volume.
Partial Payments
Stripe payment links are for full invoice amounts. For partial payments:
Record the partial amount manually
Generate a new payment link for the remaining balance
Or use Stripe's dashboard to process a custom amount.
Refunds
To refund a Stripe payment:
Open the invoice
Go to Payments
Click "Refund" on the payment
Enter refund amount (full or partial)
Confirm
Refunds process through Stripe and typically appear on customer's card within 5-10 business days.
Card Pre-Authorisations
For security bonds, use pre-auth to hold funds without charging:
Enable pre-auth in Settings → Stripe
Create bond payment on rental
Customer authorises via link
Funds held (not charged)
Release or capture at rental end
⚠️
Warning: Pre-authorisations typically expire after 7 days. For longer rentals, you may need to capture and refund instead.
Viewing Payments
See all Stripe payments:
Go to Invoices → Payments
Filter by "Method: Stripe"
View payment details
Each payment links to both the CloudRent Pro invoice and the Stripe dashboard transaction.
Tips for Stripe Success
💰 Enable by Default
Include payment links on all invoice emails. Make paying easy.
📝 Complete Verification
Finish Stripe's KYC verification to access all features and faster payouts.
📂 Monitor Dashboard
Check Stripe dashboard regularly for disputes or failed payments.
🎯 Consider Fees
Factor processing fees into your pricing strategy if margins are thin.