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Serialised Tracking

36 viewsUpdated 21 June 2026

Serialised tracking lets you manage individual units of equipment by their unique serial number. Instead of treating "10 Generators" as interchangeable, you can track each generator separately for maintenance history, location, and rental assignments.

When to Use Serialised Tracking

Serialised tracking is ideal for:

    • High-value equipment — Excavators, generators, vehicles

    • Items requiring individual maintenance — Service history per unit

    • Regulatory compliance — Equipment with certification requirements

    • Insurance tracking — Unique identification for claims

Non-serialised tracking works better for:

    • Bulk items — Chairs, tables, barriers

    • Consumables — Items that don't return

    • Identical interchangeable items — Where specific unit doesn't matter

Enabling Serialised Tracking

For New Equipment

    • Create the equipment item as normal

    • Toggle "Serialised Tracking" to On

    • Enter serial numbers for each unit

    • Save the equipment

For Existing Equipment

    • Open the equipment item

    • Click Edit

    • Enable "Serialised Tracking"

    • Add serial numbers for each existing unit

    • Save changes

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Warning: Once serialised tracking is enabled and serial numbers are assigned to rentals, you cannot disable it without losing the unit-level history.

Adding Serial Numbers

When serialised tracking is enabled, you'll see a "Units" section where you manage individual serial numbers.

    • Click "Add Unit"

    • Enter the serial number

    • Optionally add:

    • Asset tag number

    • Purchase date

    • Purchase price

    • Warranty expiry

    • Notes

    • Repeat for each unit

    • Save the equipment

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Tip: Use manufacturer serial numbers when available. For items without serial numbers, create your own consistent numbering system (e.g., GEN-001, GEN-002).

Viewing Individual Units

Each serialised unit has its own record showing:

Information

Description

Serial Number

Unique identifier for the unit

Status

Available, On Hire, In Service, Retired

Current Location

Yard, customer site, or service workshop

Rental History

All rentals this specific unit has been on

Service History

Maintenance and repairs for this unit

Assigning Specific Units to Rentals

When serialised tracking is enabled, you can assign specific serial numbers to rentals:

    • Add the equipment to a rental

    • Click "Assign Units" on the line item

    • Select the specific serial numbers to allocate

    • Save the assignment

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Note: If you don't assign specific units, CloudRent Pro will auto-assign available units at dispatch time.

Unit Statuses

Status

Meaning

Available for Hire?

Available

In yard, ready for rental

Yes

On Hire

Currently out on a rental

No

Reserved

Allocated to upcoming rental

No

In Service

Under maintenance or repair

No

Retired

No longer part of fleet

No

Benefits of Serialised Tracking

🎯 Accurate Maintenance

Know exactly when each unit was last serviced and what work was done.

📝 Complete History

See the full lifecycle of every unit — purchases, rentals, repairs, issues.

💰 Better Decisions

Identify units that cost more in repairs than they earn. Know when to retire equipment.

📂 Insurance Claims

Provide serial numbers and history when making claims for damaged or stolen equipment.

Use Case Examples

Generator Fleet

Track 20 generators individually. See which ones have higher failure rates. Schedule maintenance based on hours run, not just calendar time.

Scaffold Components

Track scaffold frames by batch or lot number. When a safety issue is identified, quickly find all rentals using affected components.

Specialised Equipment

Customers request specific units they've used before. Serialised tracking lets you honour these requests.

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Tip: You can mix serialised and non-serialised equipment in the same catalog. Use serialised tracking only where the benefits justify the extra data entry.

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