Staff Notifications
Notifications keep staff informed about shifts, job assignments, messages, and important alerts. CloudRent Pro delivers notifications through multiple channels so people don't miss critical information.
Notification Types
Type |
Triggers |
|---|---|
Shift Published |
When roster is published with their shifts |
Shift Changed |
When a scheduled shift is modified |
Job Assigned |
When assigned to a delivery/pickup/service job |
Chat Message |
New direct message or group mention |
Announcement |
Company-wide or role-specific broadcasts |
Licence Expiry |
Licence approaching or past expiry date |
Delivery Channels
Channel |
Description |
Best For |
|---|---|---|
In-App |
Appears in CloudRent Pro interface |
When actively using the system |
Push |
Mobile notification |
Immediate attention needed |
Sent to registered email |
Record keeping, detailed info |
In-App Notifications
When logged into CloudRent Pro:
Bell icon shows notification count
Click to see notification list
Click notification to go to related item
Mark as read individually or all
Push Notifications
For immediate alerts on mobile devices:
Install CloudRent Pro app
Enable notifications when prompted
Stay logged in
Push notifications arrive even when the app isn't open.
💡
Tip: Push notifications are crucial for drivers and field staff. Encourage them to keep notifications enabled.
Email Notifications
Email provides a record and works when staff aren't logged in:
Shift summaries
Job details
Licence expiry warnings
Digest of missed notifications
Notification Preferences
Each staff member can configure their preferences:
Click profile icon → Settings
Go to Notifications
Configure per notification type:
In-app (usually always on)
Push (toggle on/off)
Email (toggle on/off)
Save preferences
Company Notification Settings
Admins configure company-wide settings:
Go to Settings → Notifications
Configure:
Which notifications are mandatory
Default channels for each type
Quiet hours (no push during certain times)
Quiet Hours
Prevent notifications during off-hours:
Set quiet hours (e.g., 9 PM – 6 AM)
Push notifications held until quiet hours end
Urgent notifications can override (configurable)
ℹ️
Note: Email notifications are not affected by quiet hours. They send immediately but staff read at their convenience.
Troubleshooting Notifications
Not Receiving Push
Check device notification settings
Ensure CloudRent Pro has permission
Check battery/data saver settings
Try logging out and back in
Not Receiving Email
Check spam/junk folder
Verify email address in profile
Check email preferences are enabled
Tips for Notifications
📝 Enable Push for Field Staff
Drivers and technicians need immediate alerts about job changes.
💰 Review Preferences Periodically
Too many notifications leads to ignoring them. Tune preferences.
📂 Use Email for Records
Email creates a searchable record of communications.
🎯 Respect Quiet Hours
Unless truly urgent, let people have their time off.