CloudRent Logo
Customer Self-Service Portal

Your customers'
24/7 hire desk.

Let customers browse equipment, check availability, place orders, track deliveries, and pay invoices - all online, all self-service.

Available 24/7
Self-Service Booking
Online Payments
Track Deliveries
portal.yourbusiness.com
CloudRent Customer Portal - Equipment hire made simple

Equipment Catalog

Browse your entire fleet, beautifully presented

Your customers see a professional, branded catalog of all your rental equipment. High-quality images, detailed descriptions, and clear pricing - all organized by category.

Visual Equipment Grid

Professional product cards with images, descriptions, and daily rates.

Smart Search

Find equipment instantly by name, category, or keyword.

Category Filtering

Filter by excavators, compactors, power tools, and more.

Clear Pricing

Daily, weekly, and monthly rates displayed upfront.

Equipment Details

Full specifications, features, and multiple photos per item.

Favorites

Customers can save frequently-hired equipment for quick access.

portal.yourbusiness.com
Equipment Catalog

Real-Time Availability

No more phone calls to check if it's available

Customers select their hire dates and instantly see what's available. Live stock levels, clear availability indicators, and no double-bookings.

Date Range Selection

Pick start and end dates with an intuitive date picker.

Instant Availability

See "Available for your dates!" confirmation in real-time.

Stock Levels

Shows "1 of 3 available" so customers know what's left.

Live Updates

Availability syncs with your operations in real-time.

Waitlist Option

Customers can request notification when items become available.

portal.yourbusiness.com
Real-Time Availability

Online Booking

From browse to booked in minutes

A smooth e-commerce experience for equipment hire. Add to cart, select quantities, choose delivery options, and submit booking requests - all without picking up the phone.

Shopping Cart

Add multiple items, adjust quantities, review before booking.

One-Click Add

Simple "Add to Cart" buttons on every equipment card.

Multi-Item Orders

Hire multiple pieces of equipment in a single booking.

Delivery Options

Choose delivery or customer pickup at checkout.

Site Address

Enter delivery address with saved address book.

Special Instructions

Add notes, site access details, or contact information.

portal.yourbusiness.com
Online Booking

Order & Delivery Tracking

Know exactly where your equipment is

Customers can track their orders from confirmation to delivery. See order status, estimated delivery times, and get notified at every step.

Order Status

Track orders: Pending, Confirmed, Dispatched, Delivered, On-Hire.

Delivery Updates

Real-time updates when equipment is on its way.

ETA Display

See estimated arrival time for deliveries.

Status Notifications

Email alerts when order status changes.

Order History

View all current and past orders in one place.

Delivery Confirmation

Proof of delivery with timestamps and signatures.

portal.yourbusiness.com
Order & Delivery Tracking

Ready to empower your customers?

Start your 30-day free trial. Full portal access included.

Invoices & Statements

All your paperwork, digitally organized

No more chasing invoices or waiting for statements. Customers access all their financial documents instantly - download PDFs, view payment history, and track what's due.

Invoice Access

View all invoices with full line-item details.

PDF Downloads

Download professional PDF invoices and statements.

Statement Generation

Generate account statements for any date range.

Payment Status

See which invoices are paid, pending, or overdue.

Transaction History

Complete history of all payments and charges.

Email Invoices

Invoices automatically emailed when generated.

portal.yourbusiness.com
Invoices & Statements

Online Payments

Pay invoices anytime, from anywhere

Integrated Stripe payments let customers pay invoices instantly with credit card or bank transfer. Secure, fast, and no more waiting for cheques to clear.

Card Payments

Pay with Visa, Mastercard, or Amex via Stripe.

Secure Processing

Bank-level security with PCI-compliant payments.

Instant Receipts

Payment confirmation and receipt emailed immediately.

One-Click Pay

Pay outstanding invoices with a single click.

Auto-Reconciliation

Payments automatically reconcile in your system.

Bank Transfer

Option for direct bank transfer with reference tracking.

portal.yourbusiness.com
Online Payments

Account Dashboard

Everything in one place

A personalized dashboard showing active rentals, upcoming returns, outstanding invoices, and account details. Customers manage their entire relationship with you from one screen.

Account Overview

At-a-glance view of active rentals, invoices, and balance.

Rental History

Complete history of all past and current rentals.

Upcoming Returns

See what's due back and when.

Profile Management

Update contact details, addresses, and preferences.

Company Details

Manage business info, ABN, and billing addresses.

Notification Preferences

Control email notifications and alerts.

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Account Dashboard

Digital Agreements

Sign contracts without the paperwork

Rental agreements sent electronically and signed online. Customers review terms, sign digitally, and receive their copy instantly - all legally compliant.

Electronic Signing

Sign rental agreements online from any device.

Document Review

Review full terms and conditions before signing.

Digital Signatures

Draw or type signature with legal validity.

Instant Copy

Signed agreement PDF available immediately.

Legal Compliance

Compliant with Electronic Transactions Act.

Agreement Archive

Access all signed agreements in document library.

portal.yourbusiness.com
Digital Agreements

Why offer a customer portal?

Give your customers the self-service experience they expect while reducing your admin workload.

Open 24/7

Customers book and pay anytime - evenings, weekends, holidays.

Reduce Admin

Fewer phone calls, emails, and manual data entry for your team.

Faster Payments

Online payments mean money in your account faster.

Better Experience

Modern self-service that customers actually want to use.

Your customers deserve
modern self-service.

Join hundreds of Australian hire businesses giving their customers the 24/7 portal experience.

No credit card required • Branded to your business • Cancel anytime