Logistics Workflow & Partial Adjustments
Learn how to track rental items through precheck, delivery, on hire, collection, and postcheck stages. Handle partial returns with quantity adjustments.
Sub-Rentals & Equipment Transfers
Learn how to manage sub-rentals from external suppliers and transfer equipment between depots, rental sites, and suppliers
Creating a Rental
Creating a rental is the core workflow in CloudRent Pro. This guide walks you through the complete process — from selecting a customer to adding equipment, setting dates, and configuring delivery...
Rental Workflow & Statuses
Every rental in CloudRent Pro moves through a series of statuses that track its lifecycle from initial enquiry to final return. Understanding these statuses helps you manage bookings efficiently and...
Custom Statuses
While CloudRent Pro's standard statuses (Quote, Reserved, Active, Returned) cover most workflows, you may need additional statuses to match your specific business processes. Custom statuses let you...
Multi-Item Rentals
Most rentals involve multiple pieces of equipment. CloudRent Pro makes it easy to add, manage, and organise multiple items within a single booking, keeping everything together for clean invoicing and...
Delivery Options
CloudRent Pro supports multiple delivery methods to match how your business operates. Configure whether customers pick up from your yard, you deliver to their site, or a third-party courier handles...
Partial Returns
When a customer returns some equipment while keeping other items on hire, you need to process a partial return. CloudRent Pro tracks which items are back and which are still out, adjusting...
Rental Extensions
When customers need equipment longer than originally planned, you can extend the rental's end date. CloudRent Pro recalculates pricing automatically and updates availability to reflect the new...
Calendar View
The rental calendar provides a Gantt-style view of all your bookings across time. See at a glance what's out, what's coming up, and spot gaps or conflicts in your schedule. Accessing the Rental...
Internal vs Customer Notes
CloudRent Pro distinguishes between notes meant for your team and notes visible to customers. Understanding when to use each ensures sensitive information stays internal while customers receive the...