Logistics Overview
The Logistics module is your dispatch command center — managing deliveries, pickups, and service jobs from assignment through completion. It gives managers visibility into all field operations and...
Job Queue
The job queue is your staging area for work that needs to be assigned. It shows all pending deliveries, pickups, and service jobs waiting for dispatch to staff members. Understanding the Queue Jobs...
Assigning Staff to Jobs
Assigning staff to jobs connects people to work — deliveries, pickups, and service calls. Good assignment considers availability, location, skills, and workload to keep operations running smoothly....
Crew Management
Crews are pre-defined groups of staff who work together on jobs. Instead of assigning individuals one by one, assign an entire crew with a single action — perfect for deliveries and installations...
Vehicle Fleet
Track your delivery vehicles to ensure the right truck is available for each job. Vehicle management helps dispatchers assign appropriate transport and monitor fleet utilisation. Why Track Vehicles...
Job Priority
Priority levels help dispatchers focus on urgent work first. When you have a full queue, priorities ensure time-sensitive jobs get attention while routine work fits around them. Priority Levels Level...
Scheduling Jobs
Scheduling determines when jobs happen. Good scheduling balances customer needs, staff availability, and efficient routing to get the most done with your resources. Scheduling Methods Method Best For...
Push Notifications (Dispatch)
Push notifications alert field staff to new assignments, schedule changes, and urgent updates instantly on their mobile devices. They're the primary communication channel for time-sensitive dispatch...
GPS Tracking
GPS tracking shows where your delivery vehicles and field staff are in real-time. It helps dispatchers monitor job progress, estimate arrival times, and verify job completion locations. What GPS...